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Real Solutions : A Website Designing Company in Ahmedabad, Gujarat, India.

Help for "Real Solutions" Clients Only.

IMPORTANT: Please take your website IP from US and keep it with you.
You can check your IP by Clicking Start (In your Windows Screen) > Run
and type ping: www. (yourdomain) .com
e.g. ping www.webmarketindia.com 
A Black window will be apear and it will show your IP. Please note it.

IF YOUR SITE IS NOT OPPENING: 

• Please check you are connected to Internet Properly.

• Please check you are working ONLINE.

• Please check that you have renewed your Domain name & Hosting

• Please check that your site is not suspended.

• Please check your bandwidth usage. It should not go beyond allotted.

• If all above are OK then try to refresh your page. (Press F5 or Ctrl+F5)

• Try with your IP or IP with Username 
  e.g. your IP is 75.126.60.110 and your Username is abcdefg
  the try to open your site as http://75.126.60.110/~abcdefg/
  If your site is opening with your IP, then it may be a temporary problem due to Internet connection. Please wait for some time and try again.

• Please check that you have downloaded all your mails and there are enough space on your server.
  For More Details on Checking Your Space, Please go to Control Panel Help.

• If everything is checked and still having problem, then only Contact us by mail / Online support chat / at our Land Line support contact number.

• This help is for the Clients of Real Solutions (Web Designing Company in Ahmedabad, Gujarat, India) Only and not a general help. 

IF YOU HAVE CONTROL PANEL RELATED PROBLEM:

• First of all, Please check that your site is opening and working fine.

• You can Login to your Control Panel with your own domain
  http://www. (your own domain) .com:2082/
   >> Please type your domain at (your own domain) in above url.
  Please get Control Panel Help with screen Shot Here

• If you have Problem Related to your Password, Please contact us by mail / Online support chat / at our Land Line support contact number.

• Please note that, This is to help the Clients of Real Solutions (Web Designing Company in Ahmedabad, Gujarat, India) Only and not a general help. 

IF YOU HAVE E-MAIL RELATED PROBLEM:

• Please check that your site is working Properly.

• Please check that you are using & downloading mails from all your e-mail accounts.
  You can check it at your control panel.

• If you have Problem Related to your Password, New mail account, Mail Space, Web Mail Facility, Outlook configuration, etc. Please go to Mail Panel Help Here

If You are using Windows Server

Please contact us by mail / Online support chat / at our Land Line support contact number.

Real Solutions : A Website Designing Company in Ahmedabad, Gujarat, India.