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The Help Only for "Real Solutions" Clients

For E-Mail Problem, First of all check that you have enough space on your server. (Please check it in your control panel - more help on control panel is available Here) If the used space is 100% then please check the usage details and if your mail boxes are full, Please remove mails from them.

e-mail control Panel:

When you go to your main control panel and click on "Mail" icon, you will reach to your e-mail control Panel.

Understand your Mail Panel (Important Links)

  • Add/Remove/Manage Accounts : Manage your mail accounts (More Details Here)

  • Default Address : Set Your default address where you want all the mails on your domain.
    You can set info@yourdomain.com if you want all your mails sent to e.g. xyz@yourdomain.com 
    If you don't want those mails; which is on the accounts which are not created like xyz@yourdomain.com 
    Change it to :blackhole: (The sender will not get it back)
    OR Change it to :fail: no such address here (The sender will get it Back)

  • Auto Responder : You can set a simple mail that will be sent to the sender automatically when the mail comes to the selected account.

  • Email Filtering : You can Block the mails you don't want from a particular user or with a particular Subject or with a particular Word in the mail, etc.

  • Forwarders : You can Forward the mails to your another account from a selected mail account.

Manage / Add / Remove Accounts :

  • Main Account is a Master Account as your FTP Username. Login name for this account is only the username

  • The another account is created by you as per your need. Login name for this account is full email address.

  • If you Click on "Show Disk Space Used" you can check the alloted and used space for that account.

  • By Clicking on "Delete" Button: You can delete that account. (You can't delete the main account)

  • Web mail : You can check webmail by clicking on "Webmail"
    You can go directly to webmail http://www. your domain . com:2095/
    You have to give your password to login.
    Please note that Login name for your maim account is only the user name and Login name for created accounts are full email address.

  • Quota : you can change the Quota (Maximum Space for that mail account) which is set at the time of creation of the account.

  • Password : You can change your password for that account. there is no need of old password as you are login with the master username & Password. You can't change the main account password here. To do so, you have to go to the main page of your control panel.

  • Configure Outlook : By clicking on this button, you can download a file and can run it to create the account in your outlook automatically. 

Web Mail:

You can Directly go to webmail http:// www. your domain . com:2095/
OR http:// www. your domain .com / webmail  OR Click Here
OR
http:// (your IP) :2095/  e.g. http://75.126.60.110:2095/ 

Outlook Configuration:

We recommend you to set all your account in your Outlook or any other mail downloading software and not to keep them on server; As it consume the web space. 

You can set your accounts in your Outlook manually - Get the help with Screenshot.

  • Microsoft Outlook Users Help to configure mail account

  • Outlook Express Users Help to configure mail account

  • MS Office 2003 Users Help  to configure mail account

If you still have any problem with outlook configuration or regarding to your mail accounts, Please contact us by mail / Online support chat / at our Land Line support contacts number

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